• Commission pilot HVAC units and monitor their operation to maximize customer satisfaction
• Troubleshoot pilot system issues in the field and provide resolution
• Work with Product Development team to diagnose issues and develop resolution plan
• Apply strong customer and sub-contractor partner interpersonal communication skills
• Provide sub-contractor partner technical support including assisting them to troubleshoot and solve system issues in the field
• Establish rapport and build relationships with customers, always applying professionalism and business etiquette
• Collect customer and contractor feedback and relay to Product Development/R&D

Skills & Capabilities/Education & Experience

• Minimum of 3 years as an HVAC Installation, Service, or Repair technician, working for an HVAC installer or manufacturer
• Knowledge and understanding of HVAC industry applications; ability to read and understand MEP drawings and specifications, and electrical, network, and control wiring diagrams
• Knowledge and experience working with HVAC control systems and data to diagnose and resolve system issues
• Knowledge of industry-standard communication protocols such as Ethernet, Modbus, and BACnet
• A customer service mindset, combined with a solutions-oriented attitude
• Strong and verifiable general mechanical and electrical skills
• Self-motivated with the ability to work well in a team environment as required
• Well organized with good verbal and written communication skills
• Qualified applicants must be legally authorized for employment in the United States
• Valid drivers’ license with limited violations

• Salary: Highly competitive salary commensurate with the position and level of capabilities of the applicant
• Benefits: Medical and dental insurance. Paid vacation and holidays
• Location & Travel: This role will be based in our Boca Raton facility, which is located close to Boca Raton Tri-Rail station. This role includes a requirement to travel to project sites across North America as needed