Pipeline Conversion Analyst
Metro Africa Xpress
IT
Accra, Ghana
Posted on Dec 20, 2024
Role Overview:
We are looking to hire a detail-oriented, thorough, and organized Pipeline Conversion Analyst responsible for ensuring that prospects at the top-of-the-funnel are followed through and helped through all various steps of the Champion recruitment process.
What You’ll Do:
- Actively engage prospective drivers to educate them on the onboarding process to become Champions
- Promotion and sale of services and products to prospective drivers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships with prospective drivers
- Expedite the resolution of customer/driver problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within the agreed timeline.
- Coordinate sales effort with team members
- Analyze the territory/market’s potential, track sales and status reports
- Supply team lead with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keep abreast of best practices and promotional trends