ROLE PROFILE

SOURCE is looking for a Field Technician to join our team. This role will report to the Director of Global Operations. At a glance, this position is responsible for providing buildout of preliminary field installations, testing and commissioning of deployed systems and preventative maintenance and repairs of installed equipment within a fast-growing, mission-driven business that is committed to solving the global water crisis.

In this role, you will:

• Install new SOURCE Hydropanel systems.
• Assist distribution partners and independent installers in the installation of SOURCE Hydropanel systems.
• Perform commissioning and performance testing of deployed SOURCE Hydropanels systems.
• Submit proper project closeout documentation of deployed SOURCE Hydropanel systems to SOURCE Global, PBC. Headquarters for accurate data measurement.
• Perform preventative maintenance, repairs, equipment modifications, and troubleshooting of SOURCE Hydropanels arrays at various sites.
• Submit daily reporting of maintenance/repair work performed, schedule updates, and project progress.
• Commission and test panels evaluating performance and readiness.
• Set up and trouble shoot communications, (TCP/IP, 2G, 3G, LTE, GSM, etc.)
• Test, Analyze, and Repair problems in SOURCE panels.
• Coordinate on-site project planning, installations, commissioning, quality inspections, and performance testing of those facilities.
• Perform moderately complex but repetitive testing, and troubleshooting.
• Use, maintain, and secure test devices and tools used to adjust, calibrate, and repair equipment.
• Ensure that service commitments are met within the expected response time.
• Manage tool and spares inventory and restock as necessary.
• Excellent verbal and written communication skills with the ability communicate effectively up, down, and laterally across all departmental borders.
• Demonstrated experience in generating and coordinating responses to field service tickets.

REQUIREMENTS

• 2+ consecutive years of experience in general construction, plumbing, telecommunications, solar PV, solar thermal, or equivalent work experience.
• Complete required paperwork - time sheets, service orders, forms, inventory, expense reports, and equipment related items.
• Adhere to departmental procedures and safety requirements (OSHA, NFPA 70E, etc.)
• Valid DL and up to date passport.
• Experience and comfort working at heights above 40 ft.
• Aptitude for electrical, plumbing, mechanical, and roofing concepts.
• Ability to coordinate multiple job locations running at one time.
• Able to read and understand technical CAD drawings for site installs and SOP’s.
• Experience in efficiently mobilizing materials and scheduling crews.
• Maintain a high work-rate for an extended day, on occasion up to 12 hours.
• High level of professionalism and a positive demeanor.
• Job requires travel domestically. Travel 60-90% of the time.

Physical Requirements:

Frequently lift 50+lbs, ability to pull, and push materials and equipment. Climbing ladders, stairs, and working on rooftops in adverse weather conditions are all essential functions of this job.

The typical work schedule is Monday-Friday, 8AM-5PM. Some overtime and weekends may be required when targets are not achieved.

THE IDEAL CANDIDATE

The ideal candidate excels is someone who embraces a mentality of “Yes, If.” They’ve got grit and tenacity and are ready to jump in and do whatever it takes to get the job done.

They also will have…

• Will have solid experience as a service technician or past experience in the skilled trades.
• Specific experience in the areas of engineering, plumbing, roofing, DC power, photovoltaics, and kitchen construction are desired.

WHAT WE OFFER:

• Competitive medical, dental, and vision plans
• Paid Time Off (PTO) , 23 paid holidays, including two weeks of Holiday Break
• Employer-paid short-term disability and long-term disability plans
• Employer-paid life insurance

ABOUT SOURCE

The SOURCE Global team comes to work every morning with one purpose: perfecting your water and the water of everyone on this planet. Together with our customers, our partners, and our team, we are transforming the human relationship with water.

Our Vision / Perfecting water for every person, every place

Our Mission / Making drinking water an unlimited resource

Our Product / We designed SOURCE: a HydropanelTM that produces clean drinking water from sunlight and air. Applying thermodynamics, materials science, and controls technology, SOURCE provides drinking water solutions for homes, schools, companies and communities.